GET IN TOUCH
We would love to hear from you! If you have any questions, feedback, or concerns, please don't hesitate to reach out to our dedicated support team. We're here to assist you and provide the best possible shopping experience. You can contact us through the following channels:
Customer Support Email:
For general inquiries, product information, or assistance, please email us at support@celuci.com. We strive to respond to all inquiries within 24-48 hours.
Social Media:
Stay connected with us on social media for the latest updates, promotions! You can find us on Facebook, Instagram, and TikTok.
FAQs and Help Center:
Before reaching out to our support team, you might find answers to your questions in our comprehensive FAQs section. Visit our FAQ page on the website to access helpful information on ordering, shipping, returns, and more.
Need help?
Frequently Asked Questions
Your order will be delivered via your local postal service. Your orders will be dispatched within 48 hours, then will take 6-15 days to be delivered worldwide.
Absolutely! Our free shipping offer is available from €50 to customers worldwide. No matter where you're located, you can take advantage of our free shipping policy and have your favorite products delivered straight to your doorstep without any extra costs.
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept payments through PayPal for your convenience.
Yes, we take the security of your information seriously. We utilize industry-standard encryption technologies to protect your payment and personal data. Your payment information is securely transmitted to our payment processors and is not stored on our servers.
Unfortunately, we cannot add additional items to an existing order once it has been placed. If you wish to purchase additional items, please place a new order.
You can easily check the status of your order by visiting the "Track and Trace" page on our website. Enter your order number and the email address used during the checkout process to view the current status of your shipment.
You can contact us through our contact page! We will be happy to assist you.
Still need help?
You can contact us at support@celuci.com
or use the contact form below.