Privacy policy

Celuci operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Celuci is powered by Shopify, which enables us to provide these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy applies to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use our Services.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you. This may include:

Contact details: name, billing and shipping address, phone number, email address.
Payment information: card details, payment confirmation, transaction details.
Account information: username, password, security questions, preferences.
Transaction history: products viewed, added to cart, purchased, returned, exchanged, or cancelled.
Communications: messages or inquiries sent to us, including customer support requests.
Device details: browser type, device, IP address, network information.
Usage data: how and when you use our Services, including navigation activity.

We may collect this information directly from you, automatically through your use of our Services, or through trusted service providers who support payment processing, shipping, marketing, and analytics.

How We Use Your Information

We may use your personal information to:

Provide and improve the Services: process payments, fulfill orders, manage your account, deliver products, facilitate returns and exchanges, and create a customized shopping experience.
Communicate with you: send order updates, respond to inquiries, and provide customer support.
Marketing & advertising: send promotional emails or show advertisements based on your activity (where permitted by law). You can opt out at any time.
Security & fraud prevention: verify identity, prevent fraudulent activity, protect account security, and maintain a safe shopping environment.
Legal obligations: comply with applicable laws, respond to legal requests, enforce our terms, and protect our rights.

How We Share Your Information

We may share your personal information in the following cases:

With trusted service providers who help us operate our store, process payments, arrange shipping, deliver marketing communications, provide customer support, and perform analytics.
With business and marketing partners to provide relevant advertising. These partners will handle your information according to their own privacy policies.
When legally required: to comply with law, respond to lawful requests, or protect our rights and users.
In business transactions: such as a merger, acquisition, or restructuring of Celuci.

Shopify

Our store is hosted by Shopify. Information you provide is transmitted to and processed by Shopify as part of providing our Services. Shopify may also use aggregated data across different merchants to improve their platform.

You can learn more about Shopify’s privacy practices here: Shopify Privacy Policy.

Cookies & Tracking

We use cookies and similar technologies to operate our website, remember preferences, improve performance, and deliver relevant advertising. You can manage cookies through your browser settings.

More info: Shopify Cookies Policy
Opt-out of interest-based advertising: Digital Advertising Alliance

Your Rights

Depending on where you live, you may have the following rights:

Access/Know what personal information we hold about you.
Delete your personal information (subject to legal exceptions).
Correct inaccurate information.
Portability: request a copy or transfer of your information.
Opt-out of the sale or sharing of your personal information for targeted advertising.
Withdraw consent where processing is based on consent.
Restrict or object to processing in certain cases (for EU/UK residents).

To exercise your rights, email us at support@celuci.com. We may need to verify your identity before processing your request.

GDPR (EU/EEA/UK)

If you are located in the EU, EEA, or UK, you may also lodge a complaint with your local data protection authority.

CCPA/CPRA (California)

If you are a California resident, you have the right to opt out of the “sale” or “sharing” of your personal information. You can exercise this right here:

👉 Do Not Sell My Personal Information

Children’s Data

Our Services are not intended for individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us at support@celuci.com to request deletion.

International Transfers

Your information may be transferred and processed outside of your country, including in the United States, Canada, and the EU/EEA. Where required, we rely on recognized safeguards (such as standard contractual clauses) to protect your data.

Security & Retention

We use reasonable technical and organizational measures to safeguard your information. However, no method of transmission or storage is completely secure.

We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Do Not Track

We do not alter our data collection practices in response to “Do Not Track” browser signals. However, we respect the Global Privacy Control (GPC) opt-out preference signal where legally required.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post updates on this page and update the “Last updated” date below.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: support@celuci.com

Last updated: August 31, 2025